Shipping policy
Effective Date: January 12, 2024
Thank you for choosing Walloro. We are dedicated to providing you with top-quality wallpaper products and a seamless shopping experience. To ensure transparency and clarity regarding our shipping procedures, please review our shipping policy outlined below:
Shipping Locations: We currently ship within the United States and select international destinations. For specific shipping availability, please check our website during the checkout process.
Processing Time: Orders are typically processed and dispatched within 1-3 business days after payment confirmation. Our team works diligently to prepare and pack your order for safe delivery.
Shipping Methods: We partner with trusted carriers to deliver your wallpaper or panel in excellent condition. Shipping options may include standard ground shipping and expedited services, which you can select during the checkout process.
Shipping Costs: Shipping costs are determined based on your selected shipping method, the destination, and the weight and dimensions of the items in your order. Exact shipping costs will be calculated and displayed during the checkout process.
Delivery Times: Delivery times may vary depending on your location and the chosen shipping method. Standard ground shipping within the United States typically takes 3-7 business days. For international orders, delivery times may extend to 10-14 business days.
Order Tracking: Once your order has been dispatched, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment.
Shipping Restrictions: We regret that we cannot deliver to P.O. boxes. Additionally, please note that some international locations may be subject to import restrictions and customs fees. Customers are responsible for any applicable customs duties or fees for international shipments.
Damaged or Lost Shipments: While we take every precaution to ensure your order arrives in perfect condition, unforeseen circumstances may occur. If your order is lost or arrives damaged, please contact our customer support team at support@walloro.com. We will promptly address the issue and provide a solution.
Returns and Refunds: For information on returns and refunds, please refer to our Return Policy, which can be found at Return Policy page.
Contact Us: If you have any questions or concerns about our shipping policy or require further assistance, please do not hesitate to contact our customer support team at support@walloro.com
At Walloro, we aim to make your shopping experience as convenient and enjoyable as possible. We appreciate your trust in our products, and we are committed to delivering them to you promptly and securely.
Thank you for choosing Walloro Wallpaper!
Walloro Wallcoverings & More
9722 Hwy 90 Alt, Suit 103,
Sugar Land, TX 77478
support@walloro.com